Conversations Worth Millions

S1. Ep#8 - SMS is dead, long live RCS. The future of business and enterprise messaging, with Dave Clark from BT

November 18, 2020 Roy Murphy - Synthetic: www.syntheticagency.co Season 1 Episode 8
Conversations Worth Millions
S1. Ep#8 - SMS is dead, long live RCS. The future of business and enterprise messaging, with Dave Clark from BT
Show Notes

Never heard of RCS? (Rich Communication Services) If you connect with your customers on mobile, you need to. Google thinks you should.

Find out what it's all about with  Dave  Clark, business messaging lead at  BT. In our chat we upack the messaging landscape, how to get inolved and where the opportunities lie.

Dave is an expert in all things innovation - from iOT to AI, with a big focus on helping brands roll out RCS to their customers. We go into a range of important topics around the challenges, use cases, numbers and ROI  and how RCS can be a game changer in sectors as diverse as healthcare and pizza delivery.

This is a must listen, if you have even the remotest interest in how to keep communicating with your customers.


Further info from the show;

RCS bootcamp 2nd Dec 2020 https://www.eventbrite.co.uk/e/rcs-business-messaging-december-developer-bootcamp-with-bt-and-google-registration-127431104865

 BT Smartmessaging informatkon: https://business.bt.com/products/corporate-voice/smart-messaging-for-large-business/ 

 Detailed info and use cases for RCS: https://www.gsma.com/futurenetworks/rcs/

 
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