A fascinating chat with linguist, product owner and conversational AI expert Brielle Nickoloff from Botmock.
This is a must listen for anyone with even a remote interest in how to create emotive and successful voice and chat experiences. Brielle's background as a linguist (and in medicine) gives her a unique viewpoint on what makes an effective conversation. She shares her tips on breaking into the conversational space, views on how to create solid ROI and how to overcome the trickiest design challenges.
Brielle also shares her views on how voice and chat should be open to all - and answers the millons dollar question.
Stay tuned and enjoy
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