A fascinating chat with Paul and Mark from Webio. Their Conversational AI middleware platform powers some big hitters in enterprise. The show covers automation post covid, conversational return on investment and their tips on getting the best out of chat and messaging.
Mark and Paul also run the ConverCon conversational conference, so have really broad understanding of the challenge for enterprise using new technologies, and the state of play around chat vs voice as a channel for communication. A must listen.
- They also have some really insightful answers to the big question 'How do you create a conversation worth millions'
Stay tuned
Hope you find it useful
Synthetic
www.syntheticagency.co
Twitter
@roymurphy
LinkedIn
https://www.linkedin.com/in/roymurphy/